The performance of Māori frontier firms: a strategic management approach
4 December 2020
The Productivity Commission commissioned Jarrod Haar from New Zealand Work Research Institute to look at a range of factors on the performance of Māori frontier firms to inform the Commission's frontier firms inquiry.
Haar analysed survey data covering 146 Māori enterprises, including 106 private sector firms. He looked at the effect of a range of factors on firm performance, covering firm structure, assets, strategy and entrepreneurial culture. Assets included the firm’s people, relationships, management and cultural factors, as well as human resource management systems. Performance was measured by product innovation, top talent retention, organisational performance (managerial effectiveness, worker satisfaction and customer loyalty) and breakthrough sales (percentage of total sales generated from new products).
Haar found that all these factors were important for firm success, and that the results support several modern strategic management frameworks. The findings suggest that “Māori firms operate in ways that do align very closely to theoretical and empirical evidence from the western world, which of course, is logical given these Māori firms operate in a western economy”.
As a way of considering Māori frontier firms, Haar looked at the top 12 firms in the sample according to their organisational performance. He found that the best-performing Māori firms have strong capacity across a range of organisational factors, including the right people, management, relationships, HR processes and cultural capital. Top Māori firms are able to combine and leverage these factors to gain success over their competitors.
Having both the capabilities and processes to do this provides a buffering effect against hostile industry forces (such as strong competitive pressures). Interestingly, firm size did not affect performance, suggesting that these Māori frontier firms outperform their rivals due to differences in their organisational makeup.
Downloads
The performance of Māori frontier firms: a strategic management approach
Supplementary materials
Summary
Publications
Filter publications by topic.
17 October 2023
3 July 2023
30 June 2023
30 June 2023
1 May 2023
30 March 2023
28 February 2023
28 February 2023
27 February 2023
27 February 2023
20 February 2023
23 December 2022
21 December 2022
15 November 2022
29 September 2022
1 September 2022
18 July 2022
30 June 2022
9 June 2022
31 May 2022
28 May 2022
28 May 2022
1 April 2022
15 December 2021
1 December 2021
14 November 2021
8 November 2021
8 November 2021
8 November 2021
8 November 2021
27 September 2021
1 September 2021
19 July 2021
1 July 2021
27 May 2021
21 April 2021
21 April 2021
20 April 2021
20 April 2021
1 April 2021
25 February 2021
4 December 2020
30 November 2020
4 September 2020
31 August 2020
30 June 2020
30 June 2020
28 April 2020
18 March 2020
9 March 2020
19 February 2020
16 December 2019
1 December 2019
30 November 2019
16 October 2019
16 August 2019
7 June 2019
1 June 2019
16 May 2019
15 May 2019
1 March 2019
14 February 2019
1 February 2019
1 February 2019
24 December 2018
14 November 2018
1 October 2018
31 August 2018
1 August 2018
20 March 2018
22 February 2018
1 December 2017
1 December 2017
23 November 2017
23 November 2017
1 November 2017
1 November 2017
29 September 2017
1 June 2017
21 March 2017
28 February 2017
20 February 2017
16 December 2016
28 November 2016
27 April 2016
12 January 2016
1 December 2015
21 October 2015
15 September 2015
29 June 2015
29 May 2015
29 May 2015
5 February 2015
21 January 2015
16 July 2014
5 June 2014
5 June 2014
1 March 2014
19 December 2013
20 September 2013
16 July 2013
13 May 2013
30 November 2012
24 April 2012
30 March 2012