Final report - State sector productivity
The Productivity Commission was asked by the Government to provide guidance and recommendations on measuring and improving productivity in public services, especially education, health, justice and social welfare. These public services play an important role in promoting individual and community wellbeing.
In undertaking this inquiry, the Commission interviewed multiple current and former senior state sector leaders, carried out case studies to demonstrate how to measure productivity in public services, and commissioned research to better understand how innovation (which is the engine of productivity improvement) occurs and spreads in public services. It has also produced two final reports – one focused on measuring productivity, the other on improving public sector productivity.